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Consumer Services

With a long and successful history with such clients as British Gas and The AA, our expertise in this sector is unparalleled.

Energy: the largest companies are under pressure from new challenger entrants; these new players have to gain a lasting foothold but not by undercutting the competition alone. Both face a skeptical consumer base and are open to political and regulatory concern.

In services, specialist players are threatened by a diversification into their sectors from current non-competitors; they themselves are branching out into financial services and other areas.

Both industries exist around a customer acquisition and retention model and enjoyed privileged relationships with their users.

We have sourced a number of great people with [Hunter-Miller] and I have been very impressed with the quality and breadth of the candidates ... I would certainly be keen to explore how we could work with them again in the future
— CEO, Energy & Services FTSE100